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Youth Focus has an active CQI program.  All of our programs regularly monitor a number of critical areas seeking opportunities to improve our services.  An important part of finding ways to improve our services is feedback from our staff, clients or the community as a whole.

If you have suggestions about improving the quality of our services at Youth Focus or there are services needed for youth that are not available in the community please contact us at 336-274-5909 or send us an email at: Hostmaster@Youthfocus.org. Click here to view our latest: Continuous Quality Improvement Reports

Two improvements we have made in our program are highlighted below:

                                 OUR ADOPTED STREAM

Youth Focus has an active Youth Advisory Panel that advises us on the operation of our services, ways to improve our services and new services that are needed in the community.  During a recent meeting our young people indicated that as an agency we needed to help provide them with more opportunities to participate in community service work.  We did not want to miss this opportunity to reinforce such a positive value and so as an agency we are now participating in the City of Greensboro’s Adopt-A-Stream Program.  We have committed to regularly cleaning a section of stream just behind the O'Brien-Revolution Baseball Field off Yanceyville Street.

                                     Music Motivates

David Coleman, Assistant Director of Youth Focus pictured below attended a workshop that emphasized the importance of recreational/cultural activities to interest and motivate our clients.  As a result of attending this workshop and feedback from our clients on how we could improve our services he initiated a program to help students in our  day treatment program compose, perform and record their own music.  The result—their own CD!  To listen to their song click on: "The Place to Be" (You must have an audio player on your computer). The lyrics to their song are listed below.  Unfortunately confidentiality rules do not allow us to identify our two talented musicians.

THE PLACE TO BE

I choose the right path, but go the wrong way

Choose the right hours, but the wrong day

See if right seems wrong, but wrong seems right

If right was always wrong

Then wrong was what I liked

I’m on a mission like James Bond

Finding my way home

Life gets harder like naps to a comb

God knows I toss, turn, burn

Body gets weaker

Start to spit, words burst like a speaker

It gets deeper

Hold up – Moment of silence

Please don’t speak, stop the violence

As we get real quiet

We re-evaluate for a violence diet

Why gangsters and writers

See look - they come together as a nation –

A Youth Focus Corporation

A nation for re-evaluation

I’m getting impatient, as time is a waitin’

People judge us by what they see

We can’t expect the world to

Understand the real me

We gain our knowledge, so many places

But we hide our feelings and keep the truth off our faces

Mell Burton tries to get us to learn

And give us the skills to discern

For our future depends

On the road we choose

If we take the wrong road –

We stand to lose

 Mell Burton is the place to be

When public schools can’t deal with me

I stayed in trouble and

Needed some help

So they took me to Mell Burton

To better myself

They use a level system

To help me see

How I’m acting and what they expect of me